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Unable to find the answers to your questions in our help pages? Please click here to contact library staff with a detailed description of your problem or question.

In order to facilitate troubleshooting, please include the following information in your correspondence:

  • Steps to reproduce the problem
  • Exact text of any error message
  • URL(s) of any error page(s)
  • Library card number
  • Title(s) of problem download(s)
  • Make and model of mobile device
  • Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)
  • Internet browser and version